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Here is a list of frequently asked questions, Such as Products used, Return Policy, Shipping and Others.


Our warranty policy covers all of the jewelry purchased from AO Jewelry. This warranty covers all defects in material or workmanship but does not cover neglect and abuse, natural wear and tear, or stone loss.


What is your return/exchange policy?

AO Jewelry wants you to love your new purchase. If however you need to return an item we are here to help.

For returns, please contact us within 14 days of receiving your order. We accept returns and will offer a full refund on in stock items only (this does not include made to order or custom items). Items returned after 14 days may be returned for online and store credit only.


Jewelry Care

Handmade Earrings using Polymer Clay, Resin, Shrinky Dink paper, and Faux Leather.


Earrings are lightweight and make for easy wearing. Some pieces are created with hypoallergenic posts.


Some metallic pieces are plated. This means they may tarnish over time, especially without proper care. Please avoid contact with moisture, lotions, and sprays , to keep the color and shine. Clean pieces with a soft dry cloth after every use. These earrings are not meant for constant wear. Do not wear in pool, to the gym or to bed.


These earrings are to be handled with care. Do not bend the earrings.


Due to being handmade, each pair will be slightly different from listed photos. 


Is custom work an option?

Yes! We love to do custom work so please do not hesitate to ask about going custom.

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